Delivery
DELIVERY SERVICE
UK ADDRESSES
England, Northern Ireland, Scotland (incl Islands) and Wales.
We do NOT deliver to Parcel Boxes, Lockers or Forwarding Services.
ORDERS OVER £150 = FREE DELIVERY
Free Delivery to UK addresses on purchases of £150 or more.
Select the Free Delivery option at the checkout.
ORDERS BELOW £150 = £3.50 to £6.95
The following delivery costs are added at the checkout:
ROYAL MAIL = £3.50
- For purchases up to £24.99
- Most small items and parcels
- Delivery time 2-3 days (usually before 4pm)
- Failed deliveries are returned to local depot. Recipient can book redelivery or collect within 14 days for free.
COURIER SERVICE = £4.95 - £6.95
- For purchases between £25.00 and £149.99
- Delivery 1-3 days (wind deflectors 2-3 days)
- Delivered anytime up until 5:30pm
- Failed deliveries may be attempted next day or customer can collect from depot, otherwise goods returned to 4x4x4.
CHECK GOODS ON DELIVERY
Please ensure your goods are checked thoroughly on delivery and notify us immediately if :
1. GOODS DAMAGED OR MISSING
If your goods appear to be damaged or incomplete when being delivered, the best course of action is to refuse to accept the delivery from the courier.
If it’s not possible to check the goods on delivery, please inspect them as soon as possible. If you find any damage, NOTIFY US WITHIN 24 HOURS after the delivery and if possible, email us images of the damage to both the goods and packaging.
2. GOODS HAVEN’T ARRIVED ?
If your goods fail to arrive within the delivery timescales provided, please let us know.
3. MISSED THE DELIVERY ?
If you are not in when the courier arrives, they should leave a card with instructions on where you can collect your goods or how to rearrange the delivery.
DELIVERY INSTRUCTIONS
We strongly advise against providing instructions to divert the delivery of your goods to a safe place or neighbour, unless you are 100% confident it’s a safe place to deliver your goods.
LEAVING GOODS IN A SAFE PLACE
Instructing the delivery driver to leave your goods in a safe place e.g. shed or porch, is done so at your own risk. We cannot be held liable if your goods go missing from or are found damaged at a safe place.
DELIVERING TO A NEIGHBOUR
Please check with your neighbour that they are happy and available to receive delivery of your goods. We cannot be held liable for any damage or loss of your goods if delivered to a neighbour on your instructions.
VAT RECEIPTS
If you require a VAT receipt, please enter your trading name in the company name field at the checkout. A VAT receipt will be emailed to you separately.
INTERNATIONAL DELIVERIES
We provide a worldwide delivery service and have delivered accessories to customers in over 40 countries. Please contact us for further details.